Discussion:
Software Metering Problem
(too old to reply)
Murphy
2004-03-05 07:11:05 UTC
Permalink
I have been setting up a testing environment for SMS 2003.
Now i am testing the Software metering feature. I have been enabled all the agents both at the server side and the client side. I have been configured the "software inventory client agents" to collect .exe files and also recofigured the schedule to run every 10 mins. Besides this, i have also recofigured the "software metering client agents" to schedule every 15 mins to collect the date and download the metering rules. And also i have been enabled the "summarize software metering file usage data everyday start from 12:00 AM to 5:00AM
Moreover, i have added the metering rules so as to monitor the outlook.exe, winword.exe and excel.exe. After a day, i try to run the reports to query the results. It seems doesn't work. The report shows that no one has been using the specific .exe. I have been checked the swmproc.log and below is the result. it is because the log size is too large so i just captured some of it
Have i miss some prodcure on setting up the software metering so the management point can't receive the file so as to update the database?
How can i make sure that the file can be uploaded to the site system?? any log that i can check?
Is it really i need to wait for 12 hours for the result generated?

SCF file change detected. SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:05 PM 2676 (0x0A74
Using the following configuration properties from the site control file: SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74
Site Code SMC SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74
Parent Site Code SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74
Minimum Clean Up Age: 168 hours SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74
Integration Threads: 2 SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74
New Usage Thread File Count Threshold: 50 SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74
INBOX Polling Interval: 3600 seconds SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74
CAP Polling Interval: 60 minutes SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74
Integration Batch Size: 25 SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74
Maximum Retries: 3 SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74
Retry Interval: 1440 minutes SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74
Maximim Process Queue Size: 2048 SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74
Minimum Process Queue Size: 1024 SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74
Summary Replication Interval: 24 hours SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74
Rule Replication Priority 0 SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74
Rule Resync Cycle 7 days SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74
Moving up to 2048 usage data files to the processing queue. SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74
Moved 0 .MUX files from the inbox to the processing queue. SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74
Moved 0 .MUV files from the inbox to the processing queue. SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74
Main thread waiting for file change notification or timeout after 60 minutes. SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74
Sangeetha Visweswaran [MSFT]
2004-03-05 17:26:10 UTC
Permalink
Are you sure that summarization has run? Check the status messages for the
SMS_SQL_MONITOR component , it should have status messages if
FileUsageSumamry and MachineUsageSummary tasks have run. Also check the
FileUsageSummary and MachineUsageSummary tables in SQL to see if they have
data.

To check if the clients have sent the data up, check the mtrmgr.log and
SWMTRReportGen.log on the Advanced client. The first one is the log that has
entries when an executable matches a rule, when a rule is downloaded or when
a rule is deleted/modified. The second log has entries when the usage report
is sent up to the MP
On the siteserver . of course you look at swmproc.log to see if usage data
is cming up , and also check the MeterData table in SQL to see if hte data
from the client is present there.

By default, summarization summarizes data that is 12 hours older than the
time of summarization.
--
Hope this helps!
Sangee

P.S:Please do not send e-mail directly to this alias. This alias is for
newsgroup purposes only.

"This posting is provided AS IS with no warranties and confers no rights."
This posting is provided AS IS with no warranties and confers no rights.
Post by Murphy
I have been setting up a testing environment for SMS 2003.
Now i am testing the Software metering feature. I have been enabled all
the agents both at the server side and the client side. I have been
configured the "software inventory client agents" to collect .exe files and
also recofigured the schedule to run every 10 mins. Besides this, i have
also recofigured the "software metering client agents" to schedule every 15
mins to collect the date and download the metering rules. And also i have
been enabled the "summarize software metering file usage data everyday start
from 12:00 AM to 5:00AM.
Post by Murphy
Moreover, i have added the metering rules so as to monitor the
outlook.exe, winword.exe and excel.exe. After a day, i try to run the
reports to query the results. It seems doesn't work. The report shows that
no one has been using the specific .exe. I have been checked the swmproc.log
and below is the result. it is because the log size is too large so i just
captured some of it.
Post by Murphy
Have i miss some prodcure on setting up the software metering so the
management point can't receive the file so as to update the database??
Post by Murphy
How can i make sure that the file can be uploaded to the site system?? any
log that i can check??
Post by Murphy
Is it really i need to wait for 12 hours for the result generated??
SCF file change detected. SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:05
PM 2676 (0x0A74)
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Site Code SMC
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Parent Site Code SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM
2676 (0x0A74)
Post by Murphy
Minimum Clean Up Age: 168 hours
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Integration Threads: 2 SMS_SOFTWARE_METERING_PROCESSOR
3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
New Usage Thread File Count Threshold: 50
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
INBOX Polling Interval: 3600 seconds
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
CAP Polling Interval: 60 minutes
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Integration Batch Size: 25
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Maximum Retries: 3 SMS_SOFTWARE_METERING_PROCESSOR
3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Retry Interval: 1440 minutes
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Maximim Process Queue Size: 2048
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Minimum Process Queue Size: 1024
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Summary Replication Interval: 24 hours
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Rule Replication Priority 0 SMS_SOFTWARE_METERING_PROCESSOR
3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Rule Resync Cycle 7 days
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Moving up to 2048 usage data files to the processing queue.
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Moved 0 .MUX files from the inbox to the processing queue.
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Moved 0 .MUV files from the inbox to the processing queue.
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Main thread waiting for file change notification or timeout after 60
minutes. SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
dj
2004-03-05 19:00:19 UTC
Permalink
I have been created several metering rules for observing the winword.exe and
excel.exe also. I have been created three metering rule for each .exe file
so as to not missing any version of monitoring. It includes english, chinese
traditional (HK) and chinese traditional (taiwan)
Although i have seen that it has been scan the WINWORD.exe in the
mtrmgr.log, it say that "No matching rule found for process xxx".

i have make sure that the SMS_SQL_MONITOR component is running and also it
shows the status message of FileUsageSumamry and MachineUsageSummary tasks
that is running also.

Please advise. Thanks very much.

Below is the log of the mtrmgr.log and the SWMTRReportGen.log at the client
side.
Client Platform : Windows 2000 Professional (Chinese - Traditional)
Office 2003 (Chinese Traditional)
mtrmgr.log
<![LOG[Creation event received for process
968]LOG]!><time="02:42:57.576+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 968 is for process
C:\WINNT\System32\CCM\SMSCliUI.exe]LOG]!><time="02:42:57.685+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process 968]LOG]!><time="02:42:57.685+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112"
file="activeprocesses.cpp:64">
<![LOG[Termination event received for process
968]LOG]!><time="02:43:03.669+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Creation event received for process
1004]LOG]!><time="02:44:38.763+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 1004 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:44:38.873+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process
1004]LOG]!><time="02:44:38.888+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1112" file="activeprocesses.cpp:64">
<![LOG[Termination event received for process
1004]LOG]!><time="02:45:00.998+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Creation event received for process
896]LOG]!><time="02:50:06.998+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 896 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:07.107+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process 896]LOG]!><time="02:50:07.123+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112"
file="activeprocesses.cpp:64">
<![LOG[Termination event received for process
896]LOG]!><time="02:50:12.529+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Creation event received for process
1268]LOG]!><time="02:50:15.060+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 1268 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:15.169+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process
1268]LOG]!><time="02:50:15.169+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1112" file="activeprocesses.cpp:64">
<![LOG[Termination event received for process
1268]LOG]!><time="02:50:19.935+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Creation event received for process
1160]LOG]!><time="02:50:21.841+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 1160 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:21.951+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process
1160]LOG]!><time="02:50:21.966+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1112" file="activeprocesses.cpp:64">
<![LOG[Termination event received for process
1160]LOG]!><time="02:50:29.826+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Termination event received for process
528]LOG]!><time="02:50:33.013+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Termination event received for process
1276]LOG]!><time="02:50:35.701+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Creation event received for process
928]LOG]!><time="02:50:40.623+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 928 is for process C:\Program Files\Microsoft
Office\OFFICE11\WINWORD.EXE]LOG]!><time="02:50:40.732+000" date="03-06-2004"
component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process 928]LOG]!><time="02:50:40.732+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112"
file="activeprocesses.cpp:64">
<![LOG[Creation event received for process
528]LOG]!><time="02:50:45.794+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 528 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:45.935+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process 528]LOG]!><time="02:50:45.935+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112"
file="activeprocesses.cpp:64">
<![LOG[Termination event received for process
528]LOG]!><time="02:52:36.107+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Creation event received for process
908]LOG]!><time="02:52:38.888+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">


SWMTRReportGen.log
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="00:12:43.808+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="988"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="00:12:43.886+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="988"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="00:15:00.558+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="1036"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="00:15:00.573+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="1036"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="00:30:00.339+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="476"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="00:30:00.354+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="476"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="00:45:00.401+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="1136"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="00:45:00.433+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="1136"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="01:00:00.047+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="824"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="01:00:00.062+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="824"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="01:15:00.371+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="512"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="01:15:00.371+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="512"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="01:30:00.288+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="324"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="01:30:00.304+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="324"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="01:45:00.310+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="464"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="01:45:00.326+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="464"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="02:00:00.326+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="320"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="02:00:00.341+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="320"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="02:15:00.388+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="944"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="02:15:00.404+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="944"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="02:30:00.357+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="460"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="02:30:00.357+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="460"
file="swmtrreport.cpp:59">
Post by Sangeetha Visweswaran [MSFT]
Are you sure that summarization has run? Check the status messages for the
SMS_SQL_MONITOR component , it should have status messages if
FileUsageSumamry and MachineUsageSummary tasks have run. Also check the
FileUsageSummary and MachineUsageSummary tables in SQL to see if they have
data.
To check if the clients have sent the data up, check the mtrmgr.log and
SWMTRReportGen.log on the Advanced client. The first one is the log that has
entries when an executable matches a rule, when a rule is downloaded or when
a rule is deleted/modified. The second log has entries when the usage report
is sent up to the MP
On the siteserver . of course you look at swmproc.log to see if usage data
is cming up , and also check the MeterData table in SQL to see if hte data
from the client is present there.
By default, summarization summarizes data that is 12 hours older than the
time of summarization.
--
Hope this helps!
Sangee
P.S:Please do not send e-mail directly to this alias. This alias is for
newsgroup purposes only.
"This posting is provided AS IS with no warranties and confers no rights."
This posting is provided AS IS with no warranties and confers no rights.
Post by Murphy
I have been setting up a testing environment for SMS 2003.
Now i am testing the Software metering feature. I have been enabled all
the agents both at the server side and the client side. I have been
configured the "software inventory client agents" to collect .exe files and
also recofigured the schedule to run every 10 mins. Besides this, i have
also recofigured the "software metering client agents" to schedule every 15
mins to collect the date and download the metering rules. And also i have
been enabled the "summarize software metering file usage data everyday start
from 12:00 AM to 5:00AM.
Post by Murphy
Moreover, i have added the metering rules so as to monitor the
outlook.exe, winword.exe and excel.exe. After a day, i try to run the
reports to query the results. It seems doesn't work. The report shows that
no one has been using the specific .exe. I have been checked the swmproc.log
and below is the result. it is because the log size is too large so i just
captured some of it.
Post by Murphy
Have i miss some prodcure on setting up the software metering so the
management point can't receive the file so as to update the database??
Post by Murphy
How can i make sure that the file can be uploaded to the site system?? any
log that i can check??
Post by Murphy
Is it really i need to wait for 12 hours for the result generated??
SCF file change detected. SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:05
PM 2676 (0x0A74)
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Site Code SMC
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Parent Site Code SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM
2676 (0x0A74)
Post by Murphy
Minimum Clean Up Age: 168 hours
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Integration Threads: 2
SMS_SOFTWARE_METERING_PROCESSOR
Post by Sangeetha Visweswaran [MSFT]
3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
New Usage Thread File Count Threshold: 50
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
INBOX Polling Interval: 3600 seconds
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
CAP Polling Interval: 60 minutes
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Integration Batch Size: 25
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Maximum Retries: 3
SMS_SOFTWARE_METERING_PROCESSOR
Post by Sangeetha Visweswaran [MSFT]
3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Retry Interval: 1440 minutes
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Maximim Process Queue Size: 2048
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Minimum Process Queue Size: 1024
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Summary Replication Interval: 24 hours
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Rule Replication Priority 0
SMS_SOFTWARE_METERING_PROCESSOR
Post by Sangeetha Visweswaran [MSFT]
3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Rule Resync Cycle 7 days
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Moving up to 2048 usage data files to the processing queue.
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Moved 0 .MUX files from the inbox to the processing queue.
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Moved 0 .MUV files from the inbox to the processing queue.
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Main thread waiting for file change notification or timeout after 60
minutes. SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Sangeetha Visweswaran [MSFT]
2004-03-07 20:27:05 UTC
Permalink
Either the Rule has not come down , or the version or language of the
executable is not matching.

To check if the rule has come down, use policyspy.exe to see if all the
instances of CCM_SoftwareMeteringRule correspond to the rules that you
created. If that is not so, then the rules have not come down to the client.
If the rules are there, then compare teh version in the rule to the version
in the executalbe and also compare the language in the rule with the
language of the executable. If you want to match any version , then put the
version as "*" while creatin the rule and if it has to match any language ,
put the language as "Any" while creating the rule
--
Hope this helps!
Sangee

P.S:Please do not send e-mail directly to this alias. This alias is for
newsgroup purposes only.

"This posting is provided AS IS with no warranties and confers no rights."
This posting is provided AS IS with no warranties and confers no rights.
Post by dj
I have been created several metering rules for observing the winword.exe and
excel.exe also. I have been created three metering rule for each .exe file
so as to not missing any version of monitoring. It includes english, chinese
traditional (HK) and chinese traditional (taiwan)
Although i have seen that it has been scan the WINWORD.exe in the
mtrmgr.log, it say that "No matching rule found for process xxx".
i have make sure that the SMS_SQL_MONITOR component is running and also it
shows the status message of FileUsageSumamry and MachineUsageSummary tasks
that is running also.
Please advise. Thanks very much.
Below is the log of the mtrmgr.log and the SWMTRReportGen.log at the client
side.
Client Platform : Windows 2000 Professional (Chinese - Traditional)
Office 2003 (Chinese Traditional)
mtrmgr.log
<![LOG[Creation event received for process
968]LOG]!><time="02:42:57.576+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 968 is for process
C:\WINNT\System32\CCM\SMSCliUI.exe]LOG]!><time="02:42:57.685+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process
968]LOG]!><time="02:42:57.685+000"
Post by dj
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112"
file="activeprocesses.cpp:64">
<![LOG[Termination event received for process
968]LOG]!><time="02:43:03.669+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Creation event received for process
1004]LOG]!><time="02:44:38.763+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 1004 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:44:38.873+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process
1004]LOG]!><time="02:44:38.888+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1112" file="activeprocesses.cpp:64">
<![LOG[Termination event received for process
1004]LOG]!><time="02:45:00.998+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Creation event received for process
896]LOG]!><time="02:50:06.998+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 896 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:07.107+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process
896]LOG]!><time="02:50:07.123+000"
Post by dj
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112"
file="activeprocesses.cpp:64">
<![LOG[Termination event received for process
896]LOG]!><time="02:50:12.529+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Creation event received for process
1268]LOG]!><time="02:50:15.060+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 1268 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:15.169+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process
1268]LOG]!><time="02:50:15.169+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1112" file="activeprocesses.cpp:64">
<![LOG[Termination event received for process
1268]LOG]!><time="02:50:19.935+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Creation event received for process
1160]LOG]!><time="02:50:21.841+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 1160 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:21.951+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process
1160]LOG]!><time="02:50:21.966+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1112" file="activeprocesses.cpp:64">
<![LOG[Termination event received for process
1160]LOG]!><time="02:50:29.826+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Termination event received for process
528]LOG]!><time="02:50:33.013+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Termination event received for process
1276]LOG]!><time="02:50:35.701+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Creation event received for process
928]LOG]!><time="02:50:40.623+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 928 is for process C:\Program Files\Microsoft
Office\OFFICE11\WINWORD.EXE]LOG]!><time="02:50:40.732+000"
date="03-06-2004"
Post by dj
component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process
928]LOG]!><time="02:50:40.732+000"
Post by dj
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112"
file="activeprocesses.cpp:64">
<![LOG[Creation event received for process
528]LOG]!><time="02:50:45.794+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
<![LOG[Process ID 528 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:45.935+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124">
<![LOG[No matching rule found for process
528]LOG]!><time="02:50:45.935+000"
Post by dj
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112"
file="activeprocesses.cpp:64">
<![LOG[Termination event received for process
528]LOG]!><time="02:52:36.107+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:275">
<![LOG[Creation event received for process
908]LOG]!><time="02:52:38.888+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
SWMTRReportGen.log
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="00:12:43.808+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="988"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="00:12:43.886+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="988"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="00:15:00.558+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="1036"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="00:15:00.573+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="1036"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="00:30:00.339+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="476"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="00:30:00.354+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="476"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="00:45:00.401+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="1136"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="00:45:00.433+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="1136"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="01:00:00.047+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="824"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="01:00:00.062+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="824"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="01:15:00.371+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="512"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="01:15:00.371+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="512"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="01:30:00.288+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="324"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="01:30:00.304+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="324"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="01:45:00.310+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="464"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="01:45:00.326+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="464"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="02:00:00.326+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="320"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="02:00:00.341+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="320"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="02:15:00.388+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="944"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="02:15:00.404+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="944"
file="swmtrreport.cpp:59">
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="02:30:00.357+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="460"
file="swmtrreportendpoint.cpp:67">
<![LOG[No usage data found to generate software metering
report]LOG]!><time="02:30:00.357+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="460"
file="swmtrreport.cpp:59">
Post by Sangeetha Visweswaran [MSFT]
Are you sure that summarization has run? Check the status messages for the
SMS_SQL_MONITOR component , it should have status messages if
FileUsageSumamry and MachineUsageSummary tasks have run. Also check the
FileUsageSummary and MachineUsageSummary tables in SQL to see if they have
data.
To check if the clients have sent the data up, check the mtrmgr.log and
SWMTRReportGen.log on the Advanced client. The first one is the log that
has
Post by Sangeetha Visweswaran [MSFT]
entries when an executable matches a rule, when a rule is downloaded or
when
Post by Sangeetha Visweswaran [MSFT]
a rule is deleted/modified. The second log has entries when the usage
report
Post by Sangeetha Visweswaran [MSFT]
is sent up to the MP
On the siteserver . of course you look at swmproc.log to see if usage data
is cming up , and also check the MeterData table in SQL to see if hte data
from the client is present there.
By default, summarization summarizes data that is 12 hours older than the
time of summarization.
--
Hope this helps!
Sangee
P.S:Please do not send e-mail directly to this alias. This alias is for
newsgroup purposes only.
"This posting is provided AS IS with no warranties and confers no rights."
This posting is provided AS IS with no warranties and confers no rights.
Post by Murphy
I have been setting up a testing environment for SMS 2003.
Now i am testing the Software metering feature. I have been enabled all
the agents both at the server side and the client side. I have been
configured the "software inventory client agents" to collect .exe files
and
Post by Sangeetha Visweswaran [MSFT]
also recofigured the schedule to run every 10 mins. Besides this, i have
also recofigured the "software metering client agents" to schedule every
15
Post by Sangeetha Visweswaran [MSFT]
mins to collect the date and download the metering rules. And also i have
been enabled the "summarize software metering file usage data everyday
start
Post by Sangeetha Visweswaran [MSFT]
from 12:00 AM to 5:00AM.
Post by Murphy
Moreover, i have added the metering rules so as to monitor the
outlook.exe, winword.exe and excel.exe. After a day, i try to run the
reports to query the results. It seems doesn't work. The report shows that
no one has been using the specific .exe. I have been checked the
swmproc.log
Post by Sangeetha Visweswaran [MSFT]
and below is the result. it is because the log size is too large so i just
captured some of it.
Post by Murphy
Have i miss some prodcure on setting up the software metering so the
management point can't receive the file so as to update the database??
Post by Murphy
How can i make sure that the file can be uploaded to the site system??
any
Post by Sangeetha Visweswaran [MSFT]
log that i can check??
Post by Murphy
Is it really i need to wait for 12 hours for the result generated??
SCF file change detected. SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004
3:00:05
Post by Sangeetha Visweswaran [MSFT]
PM 2676 (0x0A74)
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Site Code SMC
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Parent Site Code SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM
2676 (0x0A74)
Post by Murphy
Minimum Clean Up Age: 168 hours
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Integration Threads: 2
SMS_SOFTWARE_METERING_PROCESSOR
Post by Sangeetha Visweswaran [MSFT]
3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
New Usage Thread File Count Threshold: 50
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
INBOX Polling Interval: 3600 seconds
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
CAP Polling Interval: 60 minutes
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Integration Batch Size: 25
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Maximum Retries: 3
SMS_SOFTWARE_METERING_PROCESSOR
Post by Sangeetha Visweswaran [MSFT]
3/5/2004 3:00:15 PM 2676 (0x0A74)
Post by Murphy
Retry Interval: 1440 minutes
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Maximim Process Queue Size: 2048
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Minimum Process Queue Size: 1024
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Summary Replication Interval: 24 hours
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Rule Replication Priority 0
SMS_SOFTWARE_METERING_PROCESSOR
Post by Sangeetha Visweswaran [MSFT]
3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Rule Resync Cycle 7 days
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Moving up to 2048 usage data files to the processing queue.
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Moved 0 .MUX files from the inbox to the processing queue.
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Moved 0 .MUV files from the inbox to the processing queue.
SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Post by Murphy
Main thread waiting for file change notification or timeout after 60
minutes. SMS_SOFTWARE_METERING_PROCESSOR 3/5/2004 3:00:16 PM 2676 (0x0A74)
Murphy
2004-03-05 19:31:14 UTC
Permalink
I have been created several metering rules for observing the winword.exe andexcel.exe also. I have been created three metering rule for each .exe file so as to not missing any version of monitoring. It includes english, chines
traditional (HK) and chinese traditional (taiwan). Although i have seen that it has been scan the WINWORD.exe in th
mtrmgr.log, it say that "No matching rule found for process xxx"

As i have make sure that the SMS_SQL_MONITOR component is running and also it shows the status message of FileUsageSumamry and MachineUsageSummary tasks that is running also

Please advise. Thanks very much

Below is the log of the mtrmgr.log and the SWMTRReportGen.log at the client side
Client Platform : Windows 2000 Professional (Chinese - Traditional
Office 2003 (Chinese Traditional
mtrmgr.lo
<![LOG[Creation event received for process 968]LOG]!><time="02:42:57.576+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process ID 968 is for process C:\WINNT\System32\CCM\SMSCliUI.exe]LOG]!><time="02:42:57.685+000
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="processdata.cpp:124"><![LOG[No matching rule found for process 968]LOG]!><time="02:42:57.685+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112" file="activeprocesses.cpp:64"><![LOG[Termination event received for process 968]LOG]!><time="02:43:03.669+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:275"><![LOG[Creation event received for process 1004]LOG]!><time="02:44:38.763+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process ID 1004 is for process C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:44:38.873+000
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="processdata.cpp:124"><![LOG[No matching rule found for process 1004]LOG]!><time="02:44:38.888+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112" file="activeprocesses.cpp:64"><![LOG[Termination event received for process 1004]LOG]!><time="02:45:00.998+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:275"><![LOG[Creation event received for process 896]LOG]!><time="02:50:06.998+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process ID 896 is for process C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:07.107+000
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="processdata.cpp:124"><![LOG[No matching rule found for process 896]LOG]!><time="02:50:07.123+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112" file="activeprocesses.cpp:64"><![LOG[Termination event received for process 896]LOG]!><time="02:50:12.529+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:275"><![LOG[Creation event received for process 1268]LOG]!><time="02:50:15.060+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process ID 1268 is for process C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:15.169+000
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="processdata.cpp:124"><![LOG[No matching rule found for process 1268]LOG]!><time="02:50:15.169+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112" file="activeprocesses.cpp:64"><![LOG[Termination event received for process 1268]LOG]!><time="02:50:19.935+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:275"><![LOG[Creation event received for process 1160]LOG]!><time="02:50:21.841+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process ID 1160 is for process C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:21.951+000
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="processdata.cpp:124"><![LOG[No matching rule found for process 1160]LOG]!><time="02:50:21.966+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112" file="activeprocesses.cpp:64"><![LOG[Termination event received for process 1160]LOG]!><time="02:50:29.826+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:275"><![LOG[Termination event received for process 528]LOG]!><time="02:50:33.013+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:275"><![LOG[Termination event received for process 1276]LOG]!><time="02:50:35.701+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:275"><![LOG[Creation event received for process 928]LOG]!><time="02:50:40.623+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process ID 928 is for process C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE]LOG]!><time="02:50:40.732+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="processdata.cpp:124"><![LOG[No matching rule found for process 928]LOG]!><time="02:50:40.732+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112" file="activeprocesses.cpp:64"><![LOG[Creation event received for process 528]LOG]!><time="02:50:45.794+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process ID 528 is for process C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:45.935+000
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="processdata.cpp:124"><![LOG[No matching rule found for process 528]LOG]!><time="02:50:45.935+000"
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112" file="activeprocesses.cpp:64"><![LOG[Termination event received for process 528]LOG]!><time="02:52:36.107+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:275"><![LOG[Creation event received for process 908]LOG]!><time="02:52:38.888+000" date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068" file="swmtrmanager.cpp:245">


SWMTRReportGen.log
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint invoked. ]LOG]!><time="00:12:43.808+000" date="03-06-2004" component="SWMTRReportGen" context="" type="1" thread="988" file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate software metering report]LOG]!><time="00:12:43.886+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="988" file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint invoked. ]LOG]!><time="00:15:00.558+000" date="03-06-2004" component="SWMTRReportGen" context="" type="1" thread="1036" file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate software metering report]LOG]!><time="00:15:00.573+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="1036" file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint invoked. ]LOG]!><time="00:30:00.339+000" date="03-06-2004" component="SWMTRReportGen" context="" type="1" thread="476" file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate software metering report]LOG]!><time="00:30:00.354+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="476" file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint invoked. ]LOG]!><time="00:45:00.401+000" date="03-06-2004" component="SWMTRReportGen" context="" type="1" thread="1136" file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate software metering report]LOG]!><time="00:45:00.433+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="1136" file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint invoked. ]LOG]!><time="01:00:00.047+000" date="03-06-2004" component="SWMTRReportGen" context="" type="1" thread="824" file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate software metering report]LOG]!><time="01:00:00.062+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="824" file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint invoked. ]LOG]!><time="01:15:00.371+000" date="03-06-2004" component="SWMTRReportGen" context="" type="1" thread="512" file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate software metering report]LOG]!><time="01:15:00.371+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="512" file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint invoked. ]LOG]!><time="01:30:00.288+000" date="03-06-2004" component="SWMTRReportGen" context="" type="1" thread="324" file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate software metering report]LOG]!><time="01:30:00.304+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="324" file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint invoked. ]LOG]!><time="01:45:00.310+000" date="03-06-2004" component="SWMTRReportGen" context="" type="1" thread="464" file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate software metering report]LOG]!><time="01:45:00.326+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="2" thread="464" file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint invoked. ]LOG]!>
Joseph Calabig{MS}
2004-03-05 23:39:28 UTC
Permalink
When you view the file properties of Winword what is the displayed Language?
Can you try creating a winword.exe metering rule that has language NEUTRAL
or ANY and see if a rule is found?
--
Thanks,
Joseph Calabig

This posting is provided "AS IS" with no warranties, and confers no rights.
Post by dj
I have been created several metering rules for observing the winword.exe
andexcel.exe also. I have been created three metering rule for each .exe
file so as to not missing any version of monitoring. It includes english,
chinese
Post by dj
traditional (HK) and chinese traditional (taiwan). Although i have seen
that it has been scan the WINWORD.exe in the
Post by dj
mtrmgr.log, it say that "No matching rule found for process xxx".
As i have make sure that the SMS_SQL_MONITOR component is running and also
it shows the status message of FileUsageSumamry and MachineUsageSummary
tasks that is running also.
Post by dj
Please advise. Thanks very much.
Below is the log of the mtrmgr.log and the SWMTRReportGen.log at the
client side.
Post by dj
Client Platform : Windows 2000 Professional (Chinese - Traditional)
Office 2003 (Chinese Traditional)
mtrmgr.log
<![LOG[Creation event received for process
968]LOG]!><time="02:42:57.576+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process
ID 968 is for process
C:\WINNT\System32\CCM\SMSCliUI.exe]LOG]!><time="02:42:57.685+000"
Post by dj
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124"><![LOG[No matching rule found for process
968]LOG]!><time="02:42:57.685+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1112"
file="activeprocesses.cpp:64"><![LOG[Termination event received for process
968]LOG]!><time="02:43:03.669+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068"
file="swmtrmanager.cpp:275"><![LOG[Creation event received for process
1004]LOG]!><time="02:44:38.763+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process
ID 1004 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:44:38.873+000"
Post by dj
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124"><![LOG[No matching rule found for process
1004]LOG]!><time="02:44:38.888+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1112"
file="activeprocesses.cpp:64"><![LOG[Termination event received for process
1004]LOG]!><time="02:45:00.998+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068"
file="swmtrmanager.cpp:275"><![LOG[Creation event received for process
896]LOG]!><time="02:50:06.998+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process
ID 896 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:07.107+000"
Post by dj
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124"><![LOG[No matching rule found for process
896]LOG]!><time="02:50:07.123+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1112"
file="activeprocesses.cpp:64"><![LOG[Termination event received for process
896]LOG]!><time="02:50:12.529+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068"
file="swmtrmanager.cpp:275"><![LOG[Creation event received for process
1268]LOG]!><time="02:50:15.060+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process
ID 1268 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:15.169+000"
Post by dj
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124"><![LOG[No matching rule found for process
1268]LOG]!><time="02:50:15.169+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1112"
file="activeprocesses.cpp:64"><![LOG[Termination event received for process
1268]LOG]!><time="02:50:19.935+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068"
file="swmtrmanager.cpp:275"><![LOG[Creation event received for process
1160]LOG]!><time="02:50:21.841+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process
ID 1160 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:21.951+000"
Post by dj
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124"><![LOG[No matching rule found for process
1160]LOG]!><time="02:50:21.966+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1112"
file="activeprocesses.cpp:64"><![LOG[Termination event received for process
1160]LOG]!><time="02:50:29.826+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068"
file="swmtrmanager.cpp:275"><![LOG[Termination event received for process
528]LOG]!><time="02:50:33.013+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068"
file="swmtrmanager.cpp:275"><![LOG[Termination event received for process
1276]LOG]!><time="02:50:35.701+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068"
file="swmtrmanager.cpp:275"><![LOG[Creation event received for process
928]LOG]!><time="02:50:40.623+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process
ID 928 is for process C:\Program Files\Microsoft
Office\OFFICE11\WINWORD.EXE]LOG]!><time="02:50:40.732+000" date="03-06-2004"
component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124"><![LOG[No matching rule found for process
928]LOG]!><time="02:50:40.732+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1112"
file="activeprocesses.cpp:64"><![LOG[Creation event received for process
528]LOG]!><time="02:50:45.794+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245"><![LOG[Process
ID 528 is for process
C:\WINNT\system32\NOTEPAD.EXE]LOG]!><time="02:50:45.935+000"
Post by dj
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1068"
file="processdata.cpp:124"><![LOG[No matching rule found for process
528]LOG]!><time="02:50:45.935+000"
Post by dj
date="03-06-2004" component="mtrmgr" context="" type="1" thread="1112"
file="activeprocesses.cpp:64"><![LOG[Termination event received for process
528]LOG]!><time="02:52:36.107+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068"
file="swmtrmanager.cpp:275"><![LOG[Creation event received for process
908]LOG]!><time="02:52:38.888+000" date="03-06-2004" component="mtrmgr"
context="" type="1" thread="1068" file="swmtrmanager.cpp:245">
Post by dj
SWMTRReportGen.log
<![LOG[CSWMtrReportEndpoint::HandleMessage- Report Endpoint
invoked. ]LOG]!><time="00:12:43.808+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="988"
file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate
software metering report]LOG]!><time="00:12:43.886+000" date="03-06-2004"
Post by dj
component="SWMTRReportGen" context="" type="2" thread="988"
file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report
Endpoint invoked. ]LOG]!><time="00:15:00.558+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="1036"
file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate
software metering report]LOG]!><time="00:15:00.573+000" date="03-06-2004"
Post by dj
component="SWMTRReportGen" context="" type="2" thread="1036"
file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report
Endpoint invoked. ]LOG]!><time="00:30:00.339+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="476"
file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate
software metering report]LOG]!><time="00:30:00.354+000" date="03-06-2004"
Post by dj
component="SWMTRReportGen" context="" type="2" thread="476"
file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report
Endpoint invoked. ]LOG]!><time="00:45:00.401+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="1136"
file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate
software metering report]LOG]!><time="00:45:00.433+000" date="03-06-2004"
Post by dj
component="SWMTRReportGen" context="" type="2" thread="1136"
file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report
Endpoint invoked. ]LOG]!><time="01:00:00.047+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="824"
file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate
software metering report]LOG]!><time="01:00:00.062+000" date="03-06-2004"
Post by dj
component="SWMTRReportGen" context="" type="2" thread="824"
file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report
Endpoint invoked. ]LOG]!><time="01:15:00.371+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="512"
file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate
software metering report]LOG]!><time="01:15:00.371+000" date="03-06-2004"
Post by dj
component="SWMTRReportGen" context="" type="2" thread="512"
file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report
Endpoint invoked. ]LOG]!><time="01:30:00.288+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="324"
file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate
software metering report]LOG]!><time="01:30:00.304+000" date="03-06-2004"
Post by dj
component="SWMTRReportGen" context="" type="2" thread="324"
file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report
Endpoint invoked. ]LOG]!><time="01:45:00.310+000" date="03-06-2004"
component="SWMTRReportGen" context="" type="1" thread="464"
file="swmtrreportendpoint.cpp:67"><![LOG[No usage data found to generate
software metering report]LOG]!><time="01:45:00.326+000" date="03-06-2004"
Post by dj
component="SWMTRReportGen" context="" type="2" thread="464"
file="swmtrreport.cpp:59"><![LOG[CSWMtrReportEndpoint::HandleMessage- Report
Endpoint invoked. ]LOG]!>
news.microsoft.com
2004-04-16 22:47:09 UTC
Permalink
Through this type of setup, are you attempting to constrain the number of
*concurrent* uses of "outlook.exe", "winword.exe" etc? If so, I don't think
SMS 2003 will allow you to do this anymore (i.e. use "online" mode).. In
fact, in a webcast they published, they specifically deny they support being
able to meter software for concurrent use:

Loading Image...
Post by Murphy
I have been setting up a testing environment for SMS 2003.
Now i am testing the Software metering feature.<snip>
Paul Richardson
2004-04-21 16:36:03 UTC
Permalink
Because the software metering of concurrent licenses is not avalible in SMS
2003, I'd like to offer a alternate solution. The solution to all of your
software metering/inventory/auditing needs is SofTrack. We have been very
successful in integrating SofTrack in a Windows environment. For more
information please visit our webpage at:

http://www.softwaremetering.com

Please contact us if you would like more information.
--
Paul Richardson
Systems Engineer
Integrity Software Inc.
http://www.softwaremetering.com
Post by news.microsoft.com
Through this type of setup, are you attempting to constrain the number of
*concurrent* uses of "outlook.exe", "winword.exe" etc? If so, I don't think
SMS 2003 will allow you to do this anymore (i.e. use "online" mode).. In
fact, in a webcast they published, they specifically deny they support being
http://support.microsoft.com/servicedesks/webcasts/en/wc061302/img010.jpg
Post by Murphy
I have been setting up a testing environment for SMS 2003.
Now i am testing the Software metering feature.<snip>
Loading...